Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Plans

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When creating a new Incident and using the "Activated Plan Tags" it is also pulling Archived Plans.

Archived plans should not be part of DR exercises.
Guest about 2 years ago in Resilience - Crisis Management / Resilience - Plans 0 Future consideration

Upcoming Due Dates Should Not Appear on Homescreen for Users

Original message: It came to my attention that the Upcoming Due Dates link on the home page of Resilience does not work for users who have the User role assigned to their account. When you click the link you get a message that says "You are not au...
Amanda Feest 9 months ago in Resilience - BIAs / Resilience - Plans 2 Future consideration

Consider an option to bring BIA overview information into BC Plan to avoid entering data

There should be an option to import BIA overview fields into the BC Plan.
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Riskonnect Alerts when a contact has been removed from a doc, BIA/BCP.

In Riskonnect, we have an API feeding the Internal Contacts. These are the same users pulled to updates BCPs. However, when a user/employee is removed from a plan no alerts go out to the Plan Owner/Contributor/Approver.
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

1 e-mail for action items' notifications

If there are more action items for 1 BCP, instead of sending separate e-mails for each action item - send 1 e-mail with all action items included that are not yet completed.
Guest 9 months ago in Resilience - Actions / Resilience - Plans 0 Future consideration

Allow more information to be shown in the BC Plans Cover Page section

Information such as Office/Business Unit Headcount would be helpful to be shown in the cover page
Guest 2 months ago in Resilience - Plans 0 Future consideration

Auto-populate Application Owners in Plans

When creating an application recovery plan (or server, etc.), the owner of the application according to the core list would automatically populate as the owner of the application plan hen you add that application to the properties.
Joey Dean over 1 year ago in Resilience - Plans 1 Future consideration

Enable strategy selection in template for "strategy task" section type

Currently we can build template sections in a plan/doc where we can pull in BIA strategy details in conjunction with tasks (Strategy tasks from BIA), however we cannot select the strategies that should populate as a default in the template. Instea...
Jamie Goodloe (she/her), MBCP, MBCI about 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Landscape layout for Plans and BIAs PDF

When generating a pdf of a plan or BIA, they come in Portrait layout. Could you add an option of turning them into a Landscape? It would be particularly useful for the impact profile tables related to Activities, which are sliced and confusing to ...
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Store dates in a consistent formats against Plans

We wish to be able to export data to create dashboards as the reporting capabilities in the system are not fit for purpose and we have no timelines of when these will be resolved. However, reporting against time fields in Plans is challenging as d...
Guest 10 months ago in Resilience - Administration & Configuration / Resilience - Plans 0 Future consideration