Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Resilience - Administration & Configuration

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Unique Identifier (ID) for Exercises

We require a unique identifier field to be added for Exercise documents (same as in BIAs and BCPs) that would enable us to bulk change Exercise names via an import. We have regular changes across our business areas in terms of a large number of BI...
Guest 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Defect - User's Name Is Not Always Unique

Currently, the system requires both the email address (username) and the User's name must be unique. While email addresses can be unique, it is a defect that name's must be unique. The world is full of people with the same name.
Guest almost 2 years ago in Resilience - Administration & Configuration 0 Future consideration

Resilience - Strategies

We as administrators should be able to decide how the strategies should be displayed to other users, i.e. by scenario group, not as it is now, by scenario name. As it works now, you as an user has to add a filter to be able to sort by scenario group.
Guest 6 months ago in Resilience - Administration & Configuration 1 Future consideration

Define roles & responsibilities via Active Directory import

AD Group - define roles & responsibilities (R&R) so that System Administrator does not need to manually set it e.g. AD Group establish in Resilience system with specific R&R and when Jane Doe profile added to AD Group, it automatically...
Guest 8 months ago in Resilience - Administration & Configuration 1 Future consideration

Library section (data) Other Dependencies

There is no 'library' where we can put in 'Other Dependencies' so that those building their plans can search among existing ones. Instead of adding new ones, which can result in duplicates being created.
Guest 6 months ago in Resilience - Administration & Configuration 1 Future consideration

users into Riskonnect

when adding new users into Riskonnect it is very important to chose correct preferred language otherwise it will cause problem headlines are not showing correct. See attached example
Guest 7 months ago in Resilience - Administration & Configuration 2 Future consideration

Allow for Calculated RTO and Calculated MTPD Fields to be Renamed

Currently the "Calculated RTO" and "Calculated MTPD" fields on the Activity screen in the BIA can't be edited in the Customized Site screen. They should be added to the Customize Site area so that clients can change the name of the fields if they ...
Amanda Feest almost 2 years ago in Resilience - Administration & Configuration / Resilience - BIAs 1 Future consideration

Users who don't have the ability to archive records should not see the icon

When a User (with the User role) logs in to the system and goes to Plans, they will see the Archive icon. While if they click on the icon nothing happens, they shouldn't see the icon at all.
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration 0 Future consideration

Customise Site

in the section above, the different fields that are possible to select to customize are shown, it would be more user-friendly if they were displayed in alphabetical order
Guest 2 months ago in Resilience - Administration & Configuration 3 Future consideration

Way to capture/report Proven RTO/RPO times

Currently there is no way to capture the Proven RTO/RPO times after an exercise. Would it be possible to create an insight report or, secondarily, an excel export that is tied to a particular Event/Incident with all the corresponding data collected.
Guest about 2 years ago in Resilience - Administration & Configuration / Resilience - Crisis Management / Resilience - Data Management 1 Future consideration