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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Add ability to report on users that select the custom button for Alerts

In Resilience, when Alerts are created, admins have the ability to create a custom button that removes the alert. Request that we'd be able to report on who has selected that button to show acknowledgment of alert messages for audit purposes.
Guest 2 months ago in Resilience - Administration & Configuration 1 Future consideration

Allow to bulk import of the strategies in BIA Dependencies (IT Systems, Suppliers, Location/Activity etc.)

Currently this function is not supported.
Guest 3 months ago in Resilience - BIAs 1 Future consideration

Add Archive capabilities to 'Actions'

When Actions (from Tabletops, etc.) are completed, we'd like a history of them. However, preferable to deleting them, we'd like to view shorter lists - identifying only Actions that are 'not started' or 'in-progress'. Easier way to organize...
Jerry LaPole about 2 years ago in Resilience - Actions 1 Future consideration

Approval/Updated Emails from documents to have templates.

I would like to set up templates for emails sent when clicking the buttons to request approval or update. This would reduce the need to make changes within each document prior to sending.
Michael Morris 11 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Add a Select All / Unselect All button when selecting Activities for Dependencies in BC&R.

When selecting Activities to assign to Dependencies in BC&R, you have to manually select them one by one. It would be nice if there was a Select All / Unselect All button that would allow you do them all at once.
Rory Middleton about 2 years ago in Resilience - BIAs 0 Future consideration

Add page breaks option to PDF exports

Add the option to insert page breaks for new sections when exporting a Plan (or other document) to PDF, which will create a cleaner look and a better-organized document.
Guest almost 2 years ago in Resilience - Business Continuity - General / Resilience - Plans 0 Future consideration

Be able to sort history section

Would like to see all dates in order in history and approval sections not by BIA
Christina Lamb Sidell 2 months ago in Resilience - Reporting & Analytics 1 Future consideration

Alert banners per BIA/BCP

Allow an alert banner to appear on the dashboard per BIA or BCP. When a Builder, Reviewer, or Owner logs in, they should see a banner telling them that their BIA/BCP is expired, or even a warning with the number of days until they expire.
John Brennan 8 months ago in Resilience - Notifications 1 Future consideration

Trigger Email notification when any plan assignees are missing

When a BIA/Plan is submitted for the owner or final approval, while there is no owner or final approver assigned to the BIA/Plan, an email notification should be triggered to the Admins
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Link Internal contacts with Users

There is an automated flow for the list of employees that is saved as Internal contacts in Resilience. However, Users should be added and removed manually. Idea is to link Internal contacts (employees) with Users, so that User that is not included...
Vladimirs Strogonovs 9 months ago in Resilience - Administration & Configuration 2 Future consideration