Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

Showing 471

Castellan - Ability to create a tag to not include data

Ability to create a tag to not include data. Use case - we do not want to contact colleagues who are on Long Term Sick or Maternity leave with incident communications, inorder to do this we create a department tag and move them into this in our pe...
Guest about 2 years ago in Resilience - Data Management / Resilience - Notifications 0 Will not implement

Add ;'Group Role Contact' column not included in the export of Internal Contacts - please add

It would be helpful to have this as what is the point of setting a person in a group as primary or alternate if you can't see that in the export.
Tracey Agnew about 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Dark Theme

Is it feasible to implement a dark theme option? Having that option would be beneficial during an incident, particularly when the command center is dimly lit.
Aaron Calderon 5 months ago in Business Continuity & Resilience 0 Future consideration

Display calculated RTOs in Business Continuity Plans (BCPs) instead of requested.

Currently the Activity Section of BCPs can only display requested RTOs and not calculated RTOs, this creates an extra step for organisations that wish plans to display calculated RTOs.
Guest about 1 year ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Create Setting that Prevents Users from Dismissing Alerts

A client has suggested that it would be useful to be able to set an alert in Resilience that can not be dismissed by their users. This should apply to the alert in the web browser and the mobile app.
Amanda Feest 9 months ago in Resilience - Business Continuity - General 0 Future consideration

In recovery staffing requirements, the system should display a warning prompt when the 'Total Staff' number is greater than 'Normal Level' number

It will improve input errors
Guest 9 months ago in Resilience - BIAs 0 Future consideration

In Internal Dependencies, users should be able to select Multiple activities of the dependent BIA.

This will prevent the users to add multiple dependencies for selecting the activity.
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Calculated RTO/MTPD should be calculated even if the impact does not reach the set threshold.

No description provided
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Option to have the calculated RTO populate to the maximum threshold if the threshold is not hit.

When an RTO does not hit the threshold, a RTO is not calculated. It would be helpful to have it so that if the threshold is not hit, the calculated RTO will automatically calculate at the maximum threshold for RTO? (40 hours in our case)
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Character Count: Message Section for Notifications

Can we increase the character limit for email sending from 1,600 to a larger quantity? Sending email-only notifications would enable the placement of more information. This feature would prove beneficial when sending a substantial amount of inform...
Aaron Calderon 5 months ago in Resilience - Notifications 0 Future consideration