Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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In recovery staffing requirements, the system should display a warning prompt when the 'Total Staff' number is greater than 'Normal Level' number

It will improve input errors
Guest 9 months ago in Resilience - BIAs 0 Future consideration

In Internal Dependencies, users should be able to select Multiple activities of the dependent BIA.

This will prevent the users to add multiple dependencies for selecting the activity.
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Calculated RTO/MTPD should be calculated even if the impact does not reach the set threshold.

No description provided
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Display calculated RTOs in Business Continuity Plans (BCPs) instead of requested.

Currently the Activity Section of BCPs can only display requested RTOs and not calculated RTOs, this creates an extra step for organisations that wish plans to display calculated RTOs.
Guest about 1 year ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Character Count: Message Section for Notifications

Can we increase the character limit for email sending from 1,600 to a larger quantity? Sending email-only notifications would enable the placement of more information. This feature would prove beneficial when sending a substantial amount of inform...
Aaron Calderon 5 months ago in Resilience - Notifications 0 Future consideration

Details or Comment Section on Notification Templates

When creating templates, we would benefit from a free text field that allows us to add notes to the notification template. Users with permissions to modify notification templates would be able to edit the item, but senders would only be able to re...
Aaron Calderon 5 months ago in Resilience - Notifications 0 Future consideration

Option to have the calculated RTO populate to the maximum threshold if the threshold is not hit.

When an RTO does not hit the threshold, a RTO is not calculated. It would be helpful to have it so that if the threshold is not hit, the calculated RTO will automatically calculate at the maximum threshold for RTO? (40 hours in our case)
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Allow easier differentiation between users or internal contacts with the same name.

When selecting a user or an internal contact by name, if a number of people share that name, it's not clear which one to select. This needs to be clearer.
Claire Green 9 months ago in Resilience - Administration & Configuration 1 Future consideration

Flag Gap Between RTO and Estimated Recovery Time

A client has requested that we add functionality that would flag a gap between projected recovery time (based on task duration) and activity RTO (e.g., if the amount of time it's going to take to recover will exceed the activity RTO). They'd like ...
Kadambari Lanka almost 2 years ago in Resilience - BIAs / Resilience - Crisis Management 0 Future consideration

Move "New Incident" Button on Mobile App to Incidents Tile

UI request from a client: In the mobile app, the button to create a new incident should be on the Incidents tile (IMG_2850), not the dashboard screen (IMG_2849). *screenshots attached
Amanda Feest almost 2 years ago in Resilience - Crisis Management / Resilience - Mobile 0 Future consideration