Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Allow for Calculated RTO and Calculated MTPD Fields to be Renamed

Currently the "Calculated RTO" and "Calculated MTPD" fields on the Activity screen in the BIA can't be edited in the Customized Site screen. They should be added to the Customize Site area so that clients can change the name of the fields if they ...
Amanda Feest almost 2 years ago in Resilience - Administration & Configuration / Resilience - BIAs 1 Future consideration

Users who don't have the ability to archive records should not see the icon

When a User (with the User role) logs in to the system and goes to Plans, they will see the Archive icon. While if they click on the icon nothing happens, they shouldn't see the icon at all.
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration 0 Future consideration

Notify Owner when Incident Issue is Created

When an Issue is created within an incident, the assigned Owner should be notified (via email). Currently the Owner would not receive an email or other notification related to the issue until the date/time indicated in the Next Update field.
Amanda Feest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Allow to manually link an Action to an "Incident Issue" or vice versa

This is only allowed if yo click on "Create Action" inside an "Incident Issue". Currently it is allowed to be manually done for "Action" to a "Plan", to a "Risk", to an "IT Asset", etc. Seems obvious that you should also be able to do it for an In...
Guest about 2 years ago in Resilience - Actions 0 Future consideration

Include all fields for View Filtering

We've added custom fields to Applications and want to filter using them, such as where the application is hosted. The idea, though, applies to all objects with views - allow filtering using any available field.
Guest almost 2 years ago in Resilience - Business Continuity - General / Resilience - Data Management 0 Future consideration

Upcoming Due Dates Should Not Appear on Homescreen for Users

Original message: It came to my attention that the Upcoming Due Dates link on the home page of Resilience does not work for users who have the User role assigned to their account. When you click the link you get a message that says "You are not au...
Amanda Feest 9 months ago in Resilience - BIAs / Resilience - Plans 2 Future consideration

Ability to send notifications to external stakeholders

We work closely with external agencies, they are not in our "internal contacts" library, but they have a role in our plan and need to be informed immediately if we have a major incident. Would it be possible for notifications to utilise the suppli...
Claire Green 11 months ago in Resilience - Notifications 0 Future consideration

Add a field to change management report to show who made the change

Adding a field to identify who made the change to the Insights Reporting Admin Section for Change Management Report will help to support the identification of changes and quality assurance processes e.g. BIA changes which impact products and services
Guest about 2 years ago in Resilience - Reporting & Analytics 0 Future consideration

Consider an option to bring BIA overview information into BC Plan to avoid entering data

There should be an option to import BIA overview fields into the BC Plan.
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

BC&R: Be able to see location name when hovering over icon on Geo location map

A client requested the ability to see the location name when hovering over a Geo Location icon on the map - currently it shows a count figure, and there is no way to change this to display the location name. Therefore a Request for Enhancement is ...
Steve Barnett about 2 years ago in Resilience - Reporting & Analytics 1 Future consideration