Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Defect - User's Name Is Not Always Unique

Currently, the system requires both the email address (username) and the User's name must be unique. While email addresses can be unique, it is a defect that name's must be unique. The world is full of people with the same name.
Guest almost 2 years ago in Resilience - Administration & Configuration 0 Future consideration

Versioning Between Approvals

Versioning - after approval, if multiple approvers defined, Resilience system keeps incrementing version number as each approver approvers instead of approving "same" version. If an approver simply approves, the version number should not update fr...
Guest 8 months ago in Resilience - Plans 0 Future consideration

Approval Workflow- Approved Status

Approval Workflow - Approved status should indicate the last approved date instead of just "Approved!"
Guest 8 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Define roles & responsibilities via Active Directory import

AD Group - define roles & responsibilities (R&R) so that System Administrator does not need to manually set it e.g. AD Group establish in Resilience system with specific R&R and when Jane Doe profile added to AD Group, it automatically...
Guest 8 months ago in Resilience - Administration & Configuration 1 Future consideration

Library section (data) Other Dependencies

There is no 'library' where we can put in 'Other Dependencies' so that those building their plans can search among existing ones. Instead of adding new ones, which can result in duplicates being created.
Guest 6 months ago in Resilience - Administration & Configuration 1 Future consideration

Use only the approved Disaster Recovery Plans during an exercise

When starting a new incident, include only the "Approved" versions of all plans to be used inside the exercise and not allow changes to said plans in the middle of the exercise. Currently plans are pulled in in whatever state they are, approved, n...
Guest about 2 years ago in Resilience - Crisis Management 0 Future consideration

Expanded Shared Document Section Capabilities for Resilience

In Resilience, we have the capability to create entire document templates, as well as Shared Document Sections which are only rich text. However, it could be beneficial to create shared document sections that expanded beyond rich text, such as tas...
Nathan Early 6 months ago in Resilience - Data Management 1 Future consideration

BIA & Plan Final Approver Cancel Notification

If Owner or Final Approver cancels approval workflow, workflow below them should be notified (e.g., if Owner cancels, Contributor notified; if Final Approver cancels, Owner and Contributor notified)
Kevin Arnold about 1 year ago in Resilience - BIAs 0 Future consideration

Allow Account Owners to change more BIA fields

Allow System Admin users to amend more elements of the BIA which are currently reserved / mandatory within the system (e.g. Peaks / Deadlines cannot be removed / fully amended - 'Start' field must be included, which means critical time periods mus...
Guest 8 months ago in Resilience - BIAs 1 Future consideration

Customise Site

in the section above, the different fields that are possible to select to customize are shown, it would be more user-friendly if they were displayed in alphabetical order
Guest 2 months ago in Resilience - Administration & Configuration 3 Future consideration