Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Resilience - Mobile

Showing 16

Mobile app notifications - users only being able to send a notification to people listed in the plan(s) they have access to through the mobile app

At the moment, if user would like to send a notification via mobile app - one can choose every call list/group, employees, teams that exist in BC&Resilience. They should ONLY be able to see call lists/groups from their own BCP
Guest 3 months ago in Resilience - Mobile 1 Future consideration

Mobile App: Allow Users to View a PDF of Plan/Document Regardless of Approval Status

Users should be able to view a PDF of a plan or document in the mobile app even if it has not been approved yet (no matter what it's approval status is).
Amanda Feest 5 months ago in Resilience - Mobile 0 Future consideration

Enable Op Res to be viewed on the Mobile app

Enhance the mobile app to show the Op Res module details, especially the Products & Services with their linkages to the supporting processes. This would be especially useful during a crisis event which was impacting a Product/Important Busines...
Steve Barnett 2 months ago in Resilience - Mobile / Resilience - Operational Resilience 0 Future consideration

Ensure all sections are available on Mobile App

Currently there are a number of sections from the Plan that show as 'Not currently optimised' and would be helpful if these were available to view. These are some of the main sections required throughout an incident, such as activity criticality o...
Guest 3 months ago in Resilience - Mobile 1 Future consideration

Account Owners should see everything in the Mobile App

Currently you will only see the Plans that you are assigned to as an Internal Contact to a Team record. Account Owners should see everything in the Mobile App.
Rory Middleton over 1 year ago in Resilience - Mobile 0 Future consideration

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a uniq...
Amanda Feest 6 months ago in Resilience - Mobile 0 Future consideration

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett about 1 year ago in Resilience - Mobile 0 Future consideration

Incorporate Users into Internal Contacts

Title: Combine Web and Mobile App Access Having User Accounts control web access and Internal Contacts control mobile app access is confusing to clients and introduces the possibility that name/email address changes could be made in 1 place but...
Kadambari Lanka over 1 year ago in Resilience - Administration & Configuration / Resilience - Mobile 1 Future consideration

Add Ability to Search for Plan Roles by Plan Name When Sending Notification from Mobile App

I am doing some testing with sending Notifications from the mobile app. I want to use the Plan Roles option to search for Notification recipients (instead of Internal Contacts). There is a search bar, but it seems that this only allows me to searc...
Amanda Feest 11 months ago in Resilience - Mobile 0 Future consideration

Move "New Incident" Button on Mobile App to Incidents Tile

UI request from a client: In the mobile app, the button to create a new incident should be on the Incidents tile (IMG_2850), not the dashboard screen (IMG_2849). *screenshots attached
Amanda Feest over 1 year ago in Resilience - Crisis Management / Resilience - Mobile 0 Future consideration